joo casino

Joo Casino Review Australia 2021

The Joo Casino stands for a high-class casino including a valid Curacao license. If you take a close look at the platform, you will quickly notice the high bonus of 450 dollars that new customers can use to get started. But is the Joo Casino reputable and safe for Australians in 2021? We summarise the experiences of the players and our own evaluation in the this Joo casino review. Find out more and register for free now.

Joo Casino Registration

If you want to become active at Joo Casino, you have to create an account.

First of all, you have to visit the website of the online casino. You can either click on the green “Register” button, which is located at the top right of the website or use the red “Register” button, which is displayed in connection with the bonus offers.

Game Offer

Joo Casino scores with an incredibly diverse games portfolio. More than 1,000 different games are available in the online casino. In addition to pokies and classic table games, the gaming operator also offers a live casino. You can play all games online in demo mode before wagering real money.


  • Extensive range of games
  • Cooperation with 35 game manufacturers
  • High range of betting limits


  • Roulette only in the live area
  • RTP value not always given


You have the largest selection of games in the pokies section, where you can choose between several hundred pokies. The top games at Joo Casino include, for example:

  • Starburst (payout rate of 96.10 percent)
  • Gonzo’s Quest (payout rate of 96.00 percent)
  • Game of Thrones (payout rate of 95.00 percent)
  • Terminator 2 (payout percentage of 96.62 percent)
  • Vikings Go Berzerk (payout percentage of 96.10 percent)

You can find out the RTP value for a particular game by checking the information accompanying the game.

To always offer its customers an exciting range of games, Joo Casino cooperates with a total of 35 different gaming companies. Among them are well-known developers such as NetEnt, Microgaming, iSoftBet, Quickspin, and less popular game manufacturers such as Ezugi, Habanero, and Spinomenal.

Jackpot Pokies

We have rarely seen such a large selection of pokie machines with jackpots: About 200 jackpot pokies. In most cases, the main prize is in the four- to the five-figure range. However, with Major Millions, Mega Moolah, and Mega Moolah Isis, there are also pokies on offer where you can sometimes win millions.

Table games

As far as the number of online casino table games is concerned, there is nothing to complain about. After all, the portfolio in this area includes more than 150 games. It should be added that live casino tables can also be found here. The selection of games is also comprehensive.

In addition to numerous versions of Blackjack, Baccarat, Poker, and Punto Banco, games such as Pontoon and High Low (Hi-Lo) are also available.

Roulette, on the other hand, is only offered in the live casino.

Live Casino

The live area completes the portfolio of the Joo Casino. The offer includes almost 100 games or tables and is provided by Evolution Gaming. It contains numerous Blackjack variants, roulette, and baccarat, but also various poker games and Punto Banco and Dragon Tiger. In addition, the Live Casino also includes game shows such as Football Studio, Side Bet City, Dream Catcher, or Monopoly.

The table limits differ from game to game. Depending on the selected roulette variant, you can bet up to 10,000 dollars per round. The minimum bet, however, is only 20 cents and even only 10 cents for auto roulette.

In Blackjack, on the other hand, the minimum bet is between 50 cents and 2,000 dollars. On the upside, depending on the table, up to 10,000 dollars per round are also possible. In the game shows, you can become active with 10, 20, or 50 cents, depending on the game.

Joo Casino Bonus

Welcome offers have proven to be an efficient marketing tool to attract new players. Therefore, we can present exclusive cooperation with Joo Casino at this point: As our reader, you can secure a total of 450 dollars in bonus credit and 170 free spins.

You even get 20 free spins without making a deposit. However, the rest of the Joo Casino bonus is distributed over the first four deposits:

  • 1st Deposit: 100% up to 100 dollars + 100 free spins
  • 2nd Deposit: 50% up to 100 dollars
  • 3rd Deposit: 75% up to 150 dollars
  • 4th Deposit: 100% up to 100 dollars + 50 Free Spins


  • 20 free spins without deposit
  • Turnover target only related to the bonus
  • Bonus for the first four deposits


  • Relatively high turnover target
  • Little time to fulfill the bonus conditions
  • Maximum bet limited to 5 dollars per round

Withdrawing the Joo Casino Bonus

Before you can withdraw the casino bonus and the winnings you have made with it, you first have to work through the bonus conditions. In this context, Joo Casino has set a 50x turnover target, whereby the bonus amount granted forms the basis for the required turnover. With a bonus credit of $300, the turnover target is, therefore, $15,000 ($300 x 50).

Pokies contribute 100 percent to the turnover, although the provider excludes some pokie machines. Which ones are excluded can be found in the bonus terms and conditions. Card games, on the other hand, only count for 5 percent of the turnover.

Games with a live dealer, on the other hand, do not contribute at all to the turnover target. You must achieve the required turnover within two weeks. Compared to other providers, the Joo Casino bonus conditions are relatively strict – both in terms of the amount of the turnover target and the time provided.

Other Joo Casino Bonus Promotions

In addition to the casino deposit bonus for new customers, the gambling operator also regularly offers promotions to existing customers. Depending on the rise, these are deposit bonuses or free spins, for example.

You can earn money in the provider’s tournaments. As a rule, the goal here is to achieve the highest possible turnover on all or one specific pokie machine. However, you should always bear in mind that you have to deposit at least 20 dollars to receive bonus credit.

If you want to collect the total bonus, on the other hand, you should invest at least 600 dollars (1st deposit 100 $, 2nd deposit 200 $, 3rd deposit 200 $, 4th deposit 100 $).

Joo Casino Seriousness & Security

One of the essential characteristics of a reputable gambling provider is its license. The Joo Casino owns a gambling license from Curaçao (license number 8048/JAZ).

Even though the small island is located in the Caribbean, Curaçao is a federal state of the Netherlands. For this reason, the provider is entitled to offer games of chance in Europe as well legally.

So you don’t have to worry about the trustworthiness of the provider.

Customer Service & Support @ Joo Casino

Support is the first point of contact when questions arise, or a problem arises. At Joo Casino, you can reach customer service around the clock. You can contact the support staff either by e-mail contact form or via live chat.

We recommend using the chat, as you can always speak directly with a member of staff. In the course of our research, we wrote to the customer service several times.

Each time, a friendly member of the support team was there for me within half a minute to answer our questions as quickly as possible.

Deposits & Withdrawals

If you want to make deposits or withdrawals at Joo Casino, numerous payment methods are available to you. However, you should note that you cannot use all of the transaction methods displayed on the website. Some payment methods are only available in some countries.

You can click on the corresponding “Deposit” button, but you will then be redirected to the start page of the deposit area. Nevertheless, the payment method portfolio includes both classic and modern options. You can choose between the following payment methods:

  • Credit card Joo Casino accepts cards from VISA, Mastercard, and Maestro.
  • Zimpler, mobile payments with SMS and verification code
  • Qiwi, eWallet from Russia
  • Yandex Money, electronic payment service or eWallet from Russia,
  • Bitcoin via CoinsPaid enables payments with the cryptocurrency Bitcoin
  • ecoPayz, rechargeable account for transferring money or eWallet
  • Rapid Transfer, a method for direct online payment, accepted by more than 170 banks
  • Neosurf, prepaid payment card and alternative to Paysafecard
  • CashtoCode, transactions via smartphone using a payment code

The minimum deposit is always 20 dollars, and the maximum is almost always 4,000 dollars. With the CashtoCode option, the limit is somewhat lower at 1,000 dollars. For payments with Bitcoin, the provider only specifies a minimum of 0.0003 BTC coins. Regardless of the payment method, there are neither fees nor processing time.

The casino operator also does not charge any fees for withdrawals. Furthermore, Joo Casino transfers your money directly, with one exception. Only in the case of a credit card transaction is the processing time between one and three working days. A small catch: According to the terms and conditions, you can only withdraw 2,500 dollars per week and a maximum of 12,000 dollars per month. This is a clear disadvantage, especially for high rollers.

Identity Check Before the Payout

Before you can withdraw your winnings for the first time, Joo Casino checks your identity. On the one hand, the provider requires proof of identity, and on the other hand, you must provide proof of address.

This can be an electricity or gas bill, for example, but also a bank statement. You can upload the documents directly via your player account (Profile > Documents).

The online casino needs a maximum of 72 hours for verification.

Deposits and Withdrawals

In our experience, depositing at Joo Casino is very quick and not complicated. The deposit cannot be overlooked, thanks to the large bright green button.

Since the Paysafecard and e-wallets options were not available, we could only deposit with my credit card. However, this went without a hitch.

Our Mastercard was accepted, and we could see the deposit of 20 dollars in our account. The bonus was also activated automatically and was also available.

Joo Casino VIP & Loyalty Programme

Active players automatically benefit from the provider’s loyalty program at Joo Casino. In many other online casinos, the VIP club is only available to those who make high deposits and achieve high turnover. Like many of its competitors, this provider also works with a level system consisting of 10 levels. To advance in the level, you have to collect so-called Comp points. You receive these when you wager real money in the casino.

You get one Comppoint for every 20 dollars you spend. Within a season (usually from the beginning to the end of the month), the aim is to collect as many points as possible. On the one hand, players are rewarded with free spins for every level up, and on the other hand, they benefit from a bonus at the end of the season.

Of course, the higher your turnover, the more generous the internet casino will be. The following table shows you all the information you need to know about the requirements and bonuses:

At this point, it becomes clear that you already need a turnover of 1,200 dollars (60 x 20 dollars) even to reach the first level of the VIP Club. If, on the other hand, you want to reach level 10, you have to wager 70,000 dollars in the casino. Considering these relatively high requirements, the rewards could be a bit more extensive.

Appearance & Design

As far as the color appearance of the platform is concerned, the provider relies on neutral tones. On the one hand, this gives the site a very modern impression.

On the other hand, it does not appear overloaded, even in connection with the display images of the various games, which makes for a positive Joo Casino experience.

The structure of the website is also convincing. With the help of the upper menu bar, you can manage your account and claim bonus offers and participate in tournaments, for example. In the middle menu bar, you will find the game’s portfolio. In the lobby, Joo Casino shows you top games and new games.

However, there are also tabs for pokies, jackpot pokies, live casinos, and card games. As a result, even inexperienced players find it very easy to navigate the platform.

Mobile App

Joo Casino does not provide you with an application. However, such an application is not necessary, as you can access the casino offers with smartphones and tablets via the mobile version of the website. Just like the desktop version, the mobile platform scores with a high level of user-friendliness. However, the loading times were also relatively long here.

Essentially, the optimized website has two advantages: On the one hand, you don’t need to download an application that eats up memory. On the other hand, it doesn’t matter which operating system is running on your device. After all, in this case, you use the browser to gamble in the online casino. This is a significant advantage, as even the best casino apps are usually only designed for Android and iOS.

Full Functionality for Mobile Users

The pervasive range of games is not only available to you when you gamble in front of the computer. We did a whole series of spot checks, and all the selected games could also be found on the smartphone.

Of course, you also have the option of creating an account, making transactions, claiming a bonus, or contacting customer service as usual.

Sole Focus on the Joo Online Casino

While more and more casino operators can be found with sports betting, the provider has focused solely on its online casino up to now. So if you want to place bets on sporting events, you are in the wrong place at Joo Casino.

However, in addition to pokies and table games, there are also various versions of bingo. Moreover, with the unbelievable number of games that you can play in the virtual arcade, you will certainly not get bored.

In addition, Joo Casino organizes tournaments from time to time in which you can win a few hundred dollars or free spins. These tournaments are arranged with a prize pool.

This means that not only one player is rewarded for his success, but several places. In most cases, the winner could pocket up to 300 dollars at the time of testing.

Conclusion on Joo Casino

Some online casinos are more friendly to players than others. You will find that this casino has a lot of diverse game options that should appeal to every kind of player. This casino also has outstanding customer service features, which can be found 24 hours a day.

Besides a clear design, there are other high points of this platform. The first is that its intuitive interface allows inexperienced players such as myself to easily get into the game and enjoy their experience more. It also has a great selection of titles for both young gamers and more experienced adults alike.

Further criticism concerns the bonus. The offer is attractive in principle, but Joo Casino has set quite challenging bonus conditions. In general, the provider is suitable for both beginners and high rollers- with pokies being particularly appealing to those wanting to gamble with a small amount of money due to their low min stakes.

If you want to play with large sums, the live gaming casino is more suitable. However, high rollers should be aware of their monthly and weekly payout limits.


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